All Episodes
S1 E26 - Shop Life
For some of us, getting on the road is a rare adventure. For others, being in the shop is just as rare. What do you actually do in the shop? Just count pins and key bl...
S1 E25 - Starting A Locksmith Business
I'm Tyler J. Thomas along with Jeff Moss, Tim Coleman, and Chris Huffstetler and we will discuss the "ins and outs" of starting a locksmith business.Questions, comment...
S1 E24 - Callbacks
You've done the job, gotten your money, and left the site a few days ago. But then that customer calls back and says what you did doesn't work anymore. Is it common fo...
S1 E23 - Dispatching
Every job starts somewhere, most of the time it starts with a simple phone call. How do you determine what the person needs and how can you use the call taking process...
S1 E22 - NSPs
National retail chains don't have a lot of time to do local research when it comes to locksmithing or any other maintenance needs. That's why they have national servic...
S1 E21 - Locksmith Terminology
Where do we get the terminology we use as locksmiths when communicating with others in the industry? How do we speak customer, and then translate it to actual terms? A...
S1 E20 - Safes (feat. Jeff Gaylor)
Are you wanting to become a box tech? Maybe you already are and have a great overview of locking containers, including safes. Perhaps all you do is move them. Maybe, y...
S1 E19 - Customer Etiquette
There are certain courtesies that locksmiths should have with their customers, like cleaning up after themselves. But there are also a number of courtesies that custom...
S1E18 - Making Keys
Hey! Do y'all make keys? While we honestly just want to blurt out, "No, you dumbass!", making keys is pretty much essential to our jobs, whether it's following the pat...
S1 E17 - Lubricants
Are you tired of running into the same old dry and crusty? Maybe one lube is just as good as another. And why should you charge for lube if you're just using it to hel...
S1 E16 - Supply Chains (feat. PJ Slauson of CLK Supplies)
Where do the people we get our parts from, get our parts from? Is there anywhere we can go when our regular places don't have the stuff we need? What's the "inside bas...
S1E15 - Access Control
Access control is all around us, every day, all day. How do you learn about different products and choose to use them? What licensing do you have to have and what can ...
S1E14 - Sourcing Parts
Okay, so you've sized up the job, given your customer a price and, son of a bitch, they approved it! Well, now you have to follow through and get the stuff that will y...
S1E13 - Quoting
Let's make a deal! You pay me one-thousand dollars and I will make your doors unlock at the touch of a button! If you quote like this, you're gonna lose money and repu...
S1E12 - Surveys
One of the biggest favors you can do yourself as a locksmith is to look at a job before you even name a price. Knowing what you're getting into beforehand keeps you fr...
S1E11 - Locksmith Tools
Does everybody know what time it is?!? That's right, it's (locksmith) tool time!Questions, comments, concerns? Email us thethreetumblerspod@gmail.com or find us on Twi...
S1E10 - IT and Locksmiths
How do locksmiths figure into the information technology world? Do we just put a storeroom lever on a server room door? Is considering physical security of digital inf...
S1E9 - THINGS WE DON’T WANT TO TOUCH
We've all learned throughout life that that are things you don't want to touch. Hot stoves, mean animals, and turds, just to name a few. In our trade, those things sti...